Facebook groups require one extra step of setup -- installing the app on Facebook.
Follow these 3 steps to ensure you have it set up properly.
1. Authorize Cloud Campaign to access your groups
Navigate to your Brand Settings, click Add New, then click Facebook.
2. Choose the groups to add to this workspace
Once authorized, you should see your Facebook groups along with pages that you manage. Click the checkmark next to the pages you want to add.
3. Install Cloud Campaign on your Facebook Group
After adding the new groups, you should see a prompt to install our Facebook app. You must do this for each group you manage; This is a Facebook requirement.
Click Install App to be redirected to Facebook to install the app to that group.
Once the app is installed on Facebook, close that window and come back to Cloud Campaign. You should now see a green checkmark.
That's it! Click Done and start scheduling posts to your Facebook groups!