IMPORTANT: Make sure you have linked up your social media accounts before creating content. If you haven't yet, read Setting Up Your First Brand.
Your content library provides unlimited storage for all your social media content. Each brand has their own dedicated content library.
Additionally, all of the stats for the content posted through Cloud Campaign will be kept on the right side of your screen.
Creating Individual Content Pieces:
To create an individual content piece, click 'Create Content' in the top-right of your content library. This will display a pop-up where you can upload media or share a link.
From here, you can add an image, upload a video, or share a link. Additionally, you can title the content piece for easy organization. If adding a link, you can customize the image and title using our integrated link shortener - Shha.re
Editing and Adding Multiple Captions
With Cloud Campaign, your content can have multiple captions/copies. If recycling your content, a new caption will be used each time you post the content to social media. To add multiple captions, click on the 'Captions' tab. Then, type the caption you want to share and click 'Add Caption'. Add as many captions as you'd like!
To edit or delete a caption, simply click on the pencil icon or trash icon, respectively. If the pencil icon is selected, it will populate the caption into the upper text box, where you will be able to edit and save it.
Bulk Image Uploads
To upload multiple images at once, click on the cloud icon just under the text 'Content Library'. Once the drop-down menu appears, click on 'Upload Images'. A bulk upload screen will appear where you will have the option to either upload or drag and drop image files.
A new content item will be created for each image.
CSV / Spreadsheet Uploads
If you have a spreadsheet of social media posts or want to bulk upload multiple links, the best option is our CSV uploader. To utilize this feature, hover over the cloud icon just under the text 'Content Library' and click 'Upload CSV Content' from the drop-down menu.
Once clicked, a screen will appear prompting you to either drag and drop, or upload your CSV file.
This article explains bulk uploads in more detail:
Import Recent Facebook Posts
Another way to add content to your library is to upload social media posts previously published to your Facebook via other tools. To use this feature, navigate to the cloud icon just under the text 'Content Library' and click 'Import Recent Posts'
* Note, Facebook may degrade images to a lower quality resolution as they are imported over and this feature does not support videos.
A popup will appear allowing you to select which Facebook account to pull content from, and which tool you previously used to post this content, if any.
Additionally, you will have the option to specify a time period of how far back you would like to pull content from.
Under the “Toggle Advanced” category, you will have the option to only import 'Engaging Content'. This will only import content that meets the criteria you specify.
The auto-importer will automatically add content to your library from an RSS feed or a Google Drive account.
RSS (Really Simple Syndication) integrations can be a great way to streamline your processes. These are live links between your content library and a source of data.
If you are managing a blog, youtube channel, Shopify store, etc, we highly suggest using this feature! This tool will allow you to upload existing content from one of these sources and it will continue to pull in new content to your Cloud Campaign Library as it is added to the aforementioned source.
To set this up:
Step 1.) Create a New Source
Navigate to the 'Auto Import' tab on the left sidebar menu. Once the screen populates, click on the 'New Source' button, in the upper right corner of your screen.
Step 2.) Configure The New Source
Now you will be prompted to configure your source.
Add a title, i.e. 'Blog'.
Choose between an RSS Feed and a Google Drive integration.
If using an RSS Feed, find your RSS URL. You may find this slightly tricky. Here is an FAQ article which will hopefully be able to help Link. If you are still unable to find the correct link, feel free to reach out to one of our team members.
The next box titled 'Recycle Content' will allow you to set whether or not you want your content to automatically recycle by default.
Once these steps are completed, click on the link which says “Toggle Advanced”.
The first box is titled 'Auto Generate Captions'. If enabled, we will use A.I. to analyze the Blog post or website and generate 3-4 captions for the new content item.
*Please note, these will be accurate about 85% of the time. Make sure you read all of the captions which were autogenerated to avoid obscure descriptions.
The next box is titled 'Post new content as it’s added'. This will automatically post new content pulled from the RSS feed as it's discovered -- at most, one at a time. If using this option, be sure to specify what accounts you want the post published to.
The last option here allows you to automatically categorize content as its added from this source. Simply click on 'Add Tags' under 'Categories'. This will allow you to easily find items in your content library and even automatically add these content items to designated schedules. This will be discussed further in the section 'Auto Filling Your Schedules'.
Tagging Your Content (Categories)
Within your content library, you will have the option to categorize or “Tag” your content pieces.
We HIGHLY suggest using these! They will help you keep your library organized, and you will also be able to schedule and get approval, by Category.
To create new Categories, simply navigate to your content library and click on “Add/Manage”.
To tag a content piece, navigate to your content library and click on the desired content item. Then click on the 'Manage Tags' button and select the desired category.
Sorting Your Library
You can sort your library by a breadth of different options. To do so, click the drop-down menu in the middle of your screen and select the desired filter.
You can also click on any of your categories, and only see specifically tagged content items. By default, your content library will be in chronological order of the date the items were created.